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Home > For Patients & Visitors > Billing & Insurance > Accepted Insurance Plans
If you are covered by health insurance, we will have taken a copy of your current insurance card, and collected any necessary insurance forms, when you were first admitted.
Provided you have signed a Release of Information and completed an Assignment of Benefits form, the hospital is responsible for submitting bills to your insurance company. We will do everything possible to expedite your claim. If you did not sign a Release or complete the Benefits form, you will be billed directly.
Please be advised that your insurance policy is a contract between you and your insurance company; you have the final responsibility for payment of your hospital bill. If you need assistance in paying your bill, you may speak to one of our Financial Counselors who will explain your options.
The Payers Rutland Regional Medical Center contracts with are the following:
Rutland Regional will send a standard bill to any verifiable insurance that is deemed out-of-network. You may be responsible for submitting additional information as requested by your insurance company.
Rutland Regional will bill patients for balances where the insurance has deemed that amount as patient responsibility.
If you are a member of an HMO or PPO, your health plan may have special requirements, such as prior approval for certain tests or procedures, or a co-pay that may be due at registration. It is your responsibility to make sure that your plan’s requirements are met; if they are not, you will be held responsible for all or part of the cost of services.
If you are covered by Medicare, your program specifically excludes payment for certain items and services. We will copy your Medicare card to verify eligibility and process your claim.
As a Medicare patient, you also have the right to appeal your discharge and to have hospital services covered during your appeal. If you choose this option, your discharge will be independently reviewed by a Quality Improvement Organization (QIO) to provide a second opinion as to whether you are ready to leave the hospital.
To reach the QIO: Northeast Health Care Quality Foundation, call 800.722.0151 or TTY 877.486.2048.
Green Mountain Care is for Vermonters who have Medicaid and Dr. Dynasaur.
PLEASE NOTE: Catamount, VHAP and Vscript ended on December 31, 2013. For information on Vermont health plans now available to you and your family, visit: VermontHealthConnect.gov or the Vermont Health Connect Information Page on our website.
For information on state-sponsored Green Mountain Care programs, or to obtain applications, contact the Vermont Department for Children and Families directly at 800.287.0589.
Financial Assistance Program
We are here to help. Speak with one of our Financial Counselors at 802.747.1648.
We are pleased to offer two easy ways to pay your bill:
Our online bill payment system allows you to view exact electronic replicas of paper statements, create a payment plan or make one time payments 24 hours a day, 7 days a week.
Pay My Bill Online
IVR is an interactive voice response system so you can easily make payments 24 hours a day, 7 days a week. Be sure to have your encounter number ready before you call.
Pay My Bill by Phone (802.747.1751)